AfriVacx — Terms and Conditions
Effective Date: June 2026
Welcome to AfriVacx. By accessing or using our website (afrivacx.com), mobile application, or any of our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.
1. About AfriVacx
AfriVacx is a digital health platform that connects individuals and organisations with licensed healthcare providers for vaccination services across Nigeria. We do not administer vaccines directly — we facilitate access to qualified medical professionals and healthcare facilities.
2. Eligibility
To use our services, you must:
• Be at least 18 years old, or have parental/guardian consent if booking on behalf of a minor
• Provide accurate and complete personal and health information during registration and booking
• Have a valid and accessible email address
3. Booking and Appointments
When you book a vaccination appointment through AfriVacx:
• You are responsible for providing accurate information, including health history and any known allergies
• Appointments are subject to availability and confirmation by the healthcare provider
• You must arrive at the agreed time and location. Late arrivals may result in cancellation at the provider’s discretion
• AfriVacx reserves the right to cancel or reschedule appointments where necessary and will notify you as soon as possible
4. Medical Disclaimer
AfriVacx is a facilitation and scheduling platform, not a medical provider. The vaccination services you receive are administered by independent, licensed healthcare professionals. AfriVacx does not provide medical advice and is not liable for any adverse medical events arising from the vaccination services provided.
Always consult a qualified healthcare professional if you have concerns about your suitability for any vaccine.
5. Corporate and Group Services
Organisations that engage AfriVacx for employee vaccination programmes agree to:
• Ensure employee participation is voluntary and informed
• Provide accurate headcount and logistics information
• Comply with applicable workplace health and safety laws in Nigeria
6. Payments
Where payments are required for services:
• All prices are displayed in Nigerian Naira (NGN) and are inclusive of applicable taxes unless otherwise stated
• Payments are processed through secure, third-party payment gateways
• Refund requests must be submitted at least 24 hours before the scheduled appointment. Refunds are processed within 5–10 business days
• AfriVacx is not responsible for delays caused by payment processors or financial institutions
7. User Conduct
You agree not to:
• Provide false or misleading information on our platform
• Use our services for any unlawful purpose
• Attempt to disrupt or interfere with the functionality of our website or systems
• Misuse any promotional offers or referral codes
8. Intellectual Property
All content on the AfriVacx platform — including text, graphics, logos, and software — is the intellectual property of AfriVacx or its licensors. You may not copy, reproduce, or distribute any content without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by Nigerian law, AfriVacx shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform or vaccination services, including but not limited to adverse health reactions, loss of data, or service interruptions.
10. Changes to These Terms
AfriVacx may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are published constitutes your acceptance of the revised terms.
11. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the jurisdiction of the competent courts of the Federal Capital Territory, Abuja.
12. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Email: legal@afrivacx.com
Address: Abuja, Federal Capital Territory, Nigeria